Privacy Policy

Tong Zhi values your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or do business with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We collect information from you when you interact with our website, such as when you:

  • Submit an inquiry or request a quote
  • Sign up for newsletters or updates
  • Participate in surveys or promotions
  • Contact our customer support
  • Browse our website or view our products

The information we collect may include your name, company name, email address, phone number, IP address, browser type, and other information relevant to your interaction with our website.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill your orders
  • Improve our website and services
  • Send you marketing communications (with your consent)
  • Comply with legal and regulatory requirements

We will not use your personal information for purposes other than those described in this privacy policy without obtaining your consent.

Sharing of Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who help us operate our website and business
  • With business partners who provide services on our behalf
  • When required by law or to protect our rights
  • In connection with a merger, acquisition, or sale of assets

We require third parties to protect your personal information and use it only for the purposes for which we disclose it to them.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized features.

Cookies are small data files that are placed on your device when you visit a website. They help us recognize your device and remember certain information.

  • Session cookies: These cookies are temporary and expire when you close your browser.
  • Persistent cookies: These cookies remain on your device until they expire or you delete them.
  • Third-party cookies: These cookies are placed by third parties to provide services or functionality.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or destruction.

  • Encryption of sensitive data
  • Secure storage of personal information
  • Regular security assessments and updates
  • Limited access to personal information

While we take reasonable steps to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including:

  • To provide our products and services
  • To comply with legal obligations
  • To resolve disputes and enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw consent where we rely on it to process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make significant changes to this policy, we will notify you by updating the effective date at the bottom of this page and, where appropriate, through additional communication methods.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Last Updated: May 15, 2026

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Our privacy team will respond to your inquiry as soon as possible.

Email: [email protected]

Tel: +86 18023230610